Luxe Radiance Studio ("we", "us", "our") is committed to protecting your privacy in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains what personal information we collect, why we collect it, and how we use and safeguard it.

What we collect

Contact details: name, email address, phone number.
Booking details: service selected, appointment date and time, notes you provide.
Payment information processed securely by our payment provider (we do not store card numbers).
Basic dental history relevant to safe treatment, shared during your consultation.
Website usage data (cookies, device information) for performance and security.

How we use it

To confirm, manage, and deliver your appointment.
To send transactional emails (confirmations, reminders, receipts).
To meet our record-keeping and safety obligations.
To improve our services and website experience.

Sharing

We do not sell your data. We share limited information with trusted providers who help us operate — for example, payment processing, email delivery, and secure cloud hosting — under contractual privacy obligations. We may disclose information if required by law.

Security & retention

Booking and payment data is stored in secure, access-controlled systems. We retain records only for as long as required for service delivery, tax, and legal compliance.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing luxeradiancestudio@outlook.com. If you believe we have breached the APPs, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Cookies

We use essential cookies to keep the site secure and functional. Analytics cookies, if enabled, help us understand aggregate usage. You can disable cookies in your browser.

Contact

Questions? Email luxeradiancestudio@outlook.com.

Privacy Policy